(09) 401 9917

Customer Feedback

  • Hi there, I just wanted to thank you for the fantastic service I got from you when ordering my carseat. The communication was excellent and your flexibility over my layby terms was so helpful. The carseat is amazing quality and was such a competetive price!  With the free delivery thrown in I could not have got a better deal elsewhere!
     
  • Hi there!  I am extremely pleased with my purchase and the customer service I received from you at Baby Stuff!. Many thanks again, Irene
     
  • Once again, thanks, it was a pleasure purchasing through babystuff and the excellent layby system.  Can't wait till next time.  Cheers, Hayley.
     
  • Thanks so much for your quick reply and service!! I just received the car seat and totally happy. Easy website, easy order, quick service and prompt delivery. Plus nice staff that actually communicate with you. Have a great day - Abbe
     
  • Thank you for the stroller….it arrived this morning.  Very easy and efficient service.  Will recommend you to all.  Cheers, Jodi
     
  • Just wanted to say "thanks" for the amazing service I received from you with the purchase of our quinny pram and maxi-cosi capsule! Really impressed with your approach and the fast service. Wouldn't hesitate in coming to you again!   Thanks heaps - Sarah
     
  • Hiya Dean, It's such an easy website to use and the fact that you get real people at the end of the email chain with prompt service is such a welcome to the poor customer service world wide that's become so common.  Living in Dubai with friends having babies world wide especially New Zealand - you guys have been heaven sent :)  Very competitive prices too as well as the fact that you've just gone the extra mile with the card and wrapping.  Thank you so much!  Looking forward to using you guys in the near future :) Netia
     
  • Hi Dean, Thank you ever so much for your help. I can't over emphasise how glad I am that I've found this product. I've now placed the order and made the payment. Looking forward to the delivery. Thanks. Kind regards - Rasheeda, United Kingdom
     
  • Hi Dean, Thank you very much for the email and you prompt service! Celeste
     
  • I received my Smart Buggy this afternoon and I'm really pleased with the great service, it came really quick! Many Thanks - Rachel
     
  • Have received the rest of my goodies today. Am very happy with all the items.  Thank you for the excellent sales. Have a merry xmas & a joyful new year! Brenda Waititi (Happy customer)
     
  • Hi Kriste, We have found your layby service so helpful and easy to use, and the payment confirmations have been great.  Thanks so much! Alice Gavey
     
  • Hi Kriste, Thank you for all your help.  It's been a pleasure using your website and dealing with you via email.Kind regards, Heather
     
  • Good morning, This email is just to say thank you for your very prompt and efficient  service.  We are very happy with our bassinet and it arrived so quickly, which was great.  It was also much more affordable than we had seen the exact same product for in local shops.  We won't hesitate to use your service again in the future.  Thanks again, Bianca
     
  • I'm very impressed with your customer service! Thank you this is very much appreciated. Thanks and regards, Stephanie
     
  • Hi Kriste, Thank you for your email. The pram arrived yesterday and we absolutely love it! Thank you to you and your team for the quick and easy service. I still can't believe how quick and easy it was. Ordered one day received the next day without any hassles. Husband put it together in no time and our kids jumped in the explorer buggy straight away ready to go out lol. We will definitely be recommending you to our friends and family. Cheers,Triscilla
     
  • Hi Samara, The parcel arrived Thurs.- thanks for friendly,efficient service-- I am impressed & would be very happy to do business with you again! Regards, Celine Halstead
     
  • Hi Samara, THANK YOU A MILLION!!! I couldn't highly rate you guys enough! I am so pleased with the customer services and overall. Now my boy can FINALLY stop being squashed in his Cabrio! Kind regards, Nicole
     
  • Hi, Thank you ever so much for the gate extension...it arrived safely today.  Such an excellent and fast service you offer, thanks! Kind regards - Fleur
     
  • Good Morning, I purchased the mobile for my grand-daughter after seeing it on an American website, when I searched and found you had it locally for less than what it would cost for me to get it shipped from the US I was very happy;  then it arrived in less than 24 hours and I was thrilled. Thank you, I look forward to shopping with you again - Karen
     
  • Hi ya, Thank you very much again for your call yesterday correcting our order... all a new learning curve being our first bubba. Really appreciate your help and will definitely be passing on your website to friends and our antenatal class down here - :) From Karen, Mason and Baby Riley
     
  • Hi Samara, Received goods today thank you. Exceptionally happy with them. I am so happy with my purchase and also with your superb communication - I certainly will be a repeat customer. Have a great day - Ros Kearns (Australia)
     
  • Hi Kriste, Thank you so much for all your help. My order arrived at lunchtime today! Amazing service :-) I have already recommended Babystuff to a couple of girls in my coffee group! - Jewel (Morrinsville)
     
  • Hi Guys, Thanks for the great service , arrived first thing this morning. Regards Vaughan (Auckland)
     
  • Hi Samara. Thank you so much for your follow up :-) I have contacted the courier company and arranged to pick it up tomorrow morning first thing. I really appreciate all your help with this - you have been fabulous! Made my week! Have a wonderful weekend, Kindest regards - Sian (Rotorua)
     
  •   Hi Baby Stuff, Thanks for your awesome customer service- so prompt and much appreciated! Regards, Ali (Auckland)
     
  • Hi, just wanted to pass on how impressed I was with your pleasant customer service and speedy delivery of my order.  Ordered in the afternoon and arrived the next day.
    Thanks again, Hannah
     
  • Hi, Just wanted to let you know that my stroller arrived in a few days and is really great. I'm sorry I've taken so long to give you feedback but wanted to make sure you knew that once again I am thrilled with your service.
    Cheers Marion
     
  • Hi Kristie, Thanks for the super quick delivery. I am super happy with my product and your service so thank you.
    Kind regards
    Hayley 
     
  • Hi Kriste, The sleeping bag I ordered just arrived. Thanks so much for the quick delivery, I can't wait to use it! It's always such a pleasure ordering through you guys.
    Regards, Rebecca
 
  • Hi Kriste, I have received the parcel. Love all of them. I am sure they will be in good use.
    Just want to say thanks. A very happy customer. Will shop again.
    Cheers. Rebecca
     
  • Hello There, Just wanted to say what a lovely shopping experience I've had on your site, very easy to navigate, much cheaper prices, free delivery & easy to enter address & payment details! I will definitely be coming back & recommending to all.
    Thanks heaps! Phoebe x

     

 

Baby Stuff is a 100% NZ owned and operated online Baby Shop.


We have a huge range of baby car seats & baby capsules, booster seats, prams, and strollers from quality suppliers like Phil & Teds, Mountain Buggy and Baby Jogger. To keep your baby warm and snug at bedtime, we’ve got quality cots, portacots, bassinets, cot mattresses and baby monitors. We also have nappies, changing tables, breast pumps, baby bottles, sipper cups, and a range of baby and toddler toys.
     

CONTACT US

(09) 401 9917

Phone/Email now to make an
appointment to view our products.

sales@babystuff.co.nz
 

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